Literally awful customer service. Ive called up here for the past three days to freeze my account because I moved 3 hours away. Out of 10 phone calls from 3 different days and times only one person answered the phone and said he would get a manager to call me back, no one called me back. At this point Ill find a gym who cares about their customer service and just cancel my whole subscription because its not worth 30 a month if they cant answer one phone call.Leg press has been out of order for at least 3 months! Some equipment is missing red knobs to adjust equipment, so you have to pull on the treaded end of a screw to adjust. That is uncomfortable. Music is way too loud. I really like this gym. I hope they fix these issues soon.
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