Our business is real estate,but our organization is so much more thanicks and mortar,beautiful buildings and well-managed properties.Our business is about people who need a place to call home and the people of Michaels who make it all happen.The Building Services Representative assists the Leasing and Maintenance Staff in maintaining the physical integrity of the community.This involves ensuring a safe,clean and comfortable living environment for residents,visitors and staff.The Building Services Representative will carry out assigned duties in a safe manner,and in addition to the duties described herein,will perform other duties as requested by the Community Manager,Maintenance Manager,and Housekeeping Supervisor if applicable.The Building Services Representative must provide exceptional customer service while assessing and servicing the property.Responsibilitiesx.Perform custodial and grounds work,including sweeping,mopping,vacuuming,emptying trash,cleaning windows,etc.in common areas within building hallways,windows,trash rooms,lobbies,community amenity areas,parkin and full clean of apartments after move-outs for turnovers to prepare for move-ins.x.Must follow pertinent laws and applicable regulations including,but not limited to EPA and OSHA regulations governing proper storage and management of hazardous materials,including solvents,flammables and caustics.y.Must be aware of the condition throughout the property and immediately initiate action to correct unsafe conditions e.g.oken gates leading to the pool,oken steps,open holes andokenburned out exterior lights.y.Responsible for meticulous upkeep of common area spaces,amenities,building exteriors,turn over apartments,corporate units and administrative offices.y.Remove trash from the office areas and community perimeter on a regular basis.6.Report any maintenance concerns for repairs throughout the property,on available homes,models,clubhouse,andor common areas to manager andor supervisor in a timely manner.7.Meticulously maintain curb appeal.z.Respond to service requests and resident concerns in a timely and professional manner.z.Maintain complete and accurate records regarding restroom,gym and community amenities cleaning and any other pertinent log.xx.Report any maintenance or resident related concerns to manager andor supervisor in a timely manner.xx.PerioDxCally inspect all units,buildings and common areas,performing janitorial tasks as needed.Make sure storage areas and entrances are locked and adequate lighting in those areas is maintained.xx.Attend and participate in training seminars as requested.Be aware and operate within OSHA Occupational Safety and Health Act standards and company safety policies and procedures at all times.xy.Ensure effective,timely and professional interactions with residents and property management team on all services provided.xy.Must be knowledgeable of inventory levels of supplies and inform manager of shortages.xy.Perform otherQualificationsRequired Experiencex.Proven Knowledge and application of codes,laws,and regulations.x.Must be able to pass background investigation and drug test screening.Required EducationTrainingx.High School Diploma or GEDx.Must successfully complete all required courses,classes,and training provided by Michaels ManagementRequired Skills and Abilitiesx.Must be able to work as part of a team,as well as,complete assignments independently.x.Must be able to work in a fast-paced and customer service-oriented environment.y.Perform duties under pressure and meet deadlines in a timely manner.y.Must be able to read and write legibly to complete required reports and requests,review manualsand operating instructions,read cautionary labels,and respond to written instructions from staffand residents.y.Prioritize and manage daily workload to ensure successful completion.6.Take instructions from supervisors.7.Exercise problem-solving skills.z.Interact with co-workers,supervisors,vendors,residents,guests,and the public in a professionaland pleasant manner.z.Any employee in this position must be knowledgeable and skilled in the safe use andmaintenance of the required cleaning tools and equipment.Working Conditionsx.Must be able to work yx hours per week to include evenings,weekends and holidays if required for emergency,on-call or scheduled shifts.Occasional overtime hours may be required.x.Must be able to work indoors and outdoors in all conditions,often for extended periods.
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